At our peak, Dropkick Copy sends over two million emails a month. We’ve produced $301,827 in three months at a 3,350% ROI for one client and booked 900 sales calls over seven months for another.
Here are 45 bite-sized tips to boost the response of your email broadcasts and autoresponders. We’ve cut out all the exposition. If you’d like us to elaborate on a specific tip, leave a comment below.
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- Send more emails. A lot more emails. More emails than you believe are acceptable.
- Resend to non-buyers. Not just non-clickers/non-openers.
- Never assume your subscriber read, opened, or even saw your email in their inbox.
- When composing or designing an email, think mobile-first. Short sentences. Short paragraphs.
- Ask subscribers to add your email address to their contacts, move you to the primary inbox, and mark you as important. Show them how to do it with gifs & screenshots.
- Ask them to buy something as soon as they subscribe. Do this on the thank-you page and in your follow-up email.
- Only use discounts to reward your best subscribers and customers.
- Send a survey email before a big promotion. Ask your subscribers what they want.
- Ask your subscribers to reply to emails.
- Send *true* plain text emails from time to time. It’s a plain text email if you can’t hyperlink. E.g. Some big ESP’s plain-text option aren’t true plain text because you can hyperlink.
- Don’t try to be clever in your subject lines. Leave puns to the brand copywriters.
- The best subject line has: benefit + specificity + curiosity.
- Keep your subject line under 30 characters. Impossible with every subject line, but try. That’s what fits on a mobile screen.
- Don’t copy the subject line or email style of gurus or big brands.
- Use the preview text to amplify your subject line. And always use the preview text.
- If your email software doesn’t have a field to add preview text, use the first line of your email as the preview text.
- Don’t just say click here or buy now. Re-state the benefit in your call to action. This is a CALL-TO-VALUE.
- The first line of your email must grab the reader by his or her throat.
- In the first few lines, let the reader know why they need to read your email. Tell them what’s in it for them.
- Delete your introduction. Start your email in the middle of the action. Movies and TV shows do this all the time.
- Images should serve a purpose. Don’t just include them to make the email look nice.
- Resize and compress your images before adding them to your email.
- The offer is everything. You don’t need design or copy to sell 50% off storewide.
- Embed countdown timers when you want to add urgency. You can find free timers online.
- During a promotion, email at least twice a day. Once in the morning. Then resend that email to non-buyers in the evening.
- On the last day of a promotion send an 18-hour and 4-hour cart-closing email to everyone.
- Immediately ask buyers to buy again – upsell, cross-sell, or give them a discount on their next purchase. Do this in your post-purchase funnel and emails.
- Send your email from a person rather than a brand. Nabeel Azeez > Nabeel at Dropkick Copy > Dropkick Copy.
- Include a photo of the email sender in the sign-off. Link that image to your product/service/lead generation.
- Don’t add links too early in your email. You’re wasting an opportunity to persuade them to buy.
- List segmentation is a waste of time until you hit 10k subscribers. Use that time and energy to write and send more emails. And you’ll make more money per email.
- A/B testing is a waste of time until you hit 5-7k+ subscribers. Statistical significance.
- The most likely person to buy from you is someone who has already bought from you. Treat your customers better than you treat everyone else.
- Pay more attention to the subscribers and customers who engage with and buy from you. Don’t waste your time on unengaged subscribers and non-customers.
- Segment customers by: Recency – when did they buy last? Frequency – how often have they bought? Monetary – how much have they bought?
- Take your best-performing email campaigns and add them to your autoresponder sequence.
- Make your autoresponder sequences longer. 90 days > 60 days > 30 days. Nurture sequence, Post-purchase, Abandoned cart, Etc.
- Use video landing pages as a bridge between your email and product page. Perfect for testimonials. And you control the user experience.
- The weaker your product page (conversion rate) the longer your email needs to be and vice versa.
- When you have a high-converting product page, sell the click over selling the product.
- Make sure the landing page you’re sending subscribers to loads in less than 3 seconds.
- When resending an email, change the: subject line/preview text, email copy or style (text vs. design,) from name (optional.) Make it look like a brand new email.
- When emailing from a new domain, follow a warm up schedule. 100 emails day 1, 200 day 2, 400 day 3, etc.
- Regularly prune your list of unengaged and inactive subscribers. Send a re-engagement email first, then delete with extreme prejudice.
- When you add a Google Doc or YouTube video (or any Google Workspace product) to an email using a naked URL, it appears as an attachment in Gmail desktop.